How to Effortlessly Request and Obtain Gift Receipts from Macy’s Online

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In the midst of our fast-paced digital world, online shopping has become an integral part of our lives. However, when it comes to gifting, the need for physical gift receipts remains a thoughtful gesture. Macy’s, one of America’s leading department store chains, understands this sentiment and provides a seamless process for obtaining gift receipts for your online purchases.

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How To Get A Gift Receipt From Macy’S Online

Whether you’re a seasoned online shopper or a first-time gift-giver, this guide will empower you with step-by-step instructions and expert advice to ensure a hassle-free experience in acquiring your Macy’s gift receipts.

Retrieving Your Macy’s Gift Receipt Online

Follow these simple steps to access your Macy’s gift receipt online:

  1. Navigate to Macy’s Website: Visit the official Macy’s website ( and sign in to your account.
  2. Locate Your Order History: Click on “My Account” in the top menu bar and select “Order History” from the dropdown options.
  3. Identify the Order: Locate the order for which you need the gift receipt and click on the “Order Details” button.
  4. Print or Save Gift Receipt: On the order details page, scroll down to the “Gift Receipt” section. Click on the “Print” or “Save” button to download and print your gift receipt in PDF format.

Understanding Gift Receipt Options

Macy’s offers two primary options for gift receipts:

Paper Gift Receipt: This traditional option involves including a physical gift receipt with the purchased item. It provides a printed record of the transaction, including the item description, price, and purchase date.

Digital Gift Receipt: Macy’s provides the convenience of digital gift receipts that can be emailed to the recipient or printed at home. These receipts contain the same information as paper receipts, allowing for a more eco-friendly and flexible gifting experience.

Tips for a Seamless Gift Receipt Experience

To ensure a smooth and successful gift receipt retrieval experience, consider these valuable tips:

  • Save Your Order Number: Keep a record of your order number, as it will be required to access your gift receipt online.
  • Check Your Spam Folder: If you opt for a digital gift receipt, remember to check your spam folder if you don’t receive it in your inbox.
  • Contact Customer Service: For any difficulties or additional assistance, don’t hesitate to contact Macy’s customer service via phone, email, or live chat.

Frequently Asked Questions

To address common questions and provide clarity, here’s a handy FAQ section:

Can I get a gift receipt for an in-store purchase online?
No, you cannot obtain a gift receipt for an in-store purchase through the online platform.

Is it necessary to provide recipient information when requesting a digital gift receipt?
Yes, you need to provide the recipient’s email address to send them the digital gift receipt.

Can I include a personalized message on my gift receipt?
Unfortunately, Macy’s does not offer the option to add personalized messages to gift receipts.


Obtaining a gift receipt from Macy’s online is a straightforward process that empowers you to gift with confidence and ease. By following the outlined steps and incorporating the expert advice provided, you can effortlessly retrieve and utilize Macy’s gift receipt services.

Whether you prefer the traditional paper receipt or the convenience of digital, Macy’s has a solution to meet your gifting needs. Embrace these tips and tricks to enhance your Macy’s shopping experience and make every gift-giving occasion a memorable one.

Are you ready to elevate your gifting game and spread joy with Macy’s gift receipts? Let us know in the comments section below!

How To Get A Gift Receipt From Macy’S Online

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